FAQ

Product and Quality

What materials do you use in your products?

We use a variety of high-quality materials, including solid wood, metal, and glass. We prioritize sustainable and eco-friendly materials whenever possible

How durable are your products?

Our products are built to last. We use high-quality materials and construction techniques to ensure durability and longevity.

Are your products easy to assemble?

Most of our products require minimal assembly. We provide clear instructions to guide you through the process.

Shipping

How long does shipping take?

Handling time: 1 to 2 business days (Monday to Friday)

Transit time: 2 to 4 business days (Monday to Friday)

Order Cut Off Time- 3.00 PM (MST)

Business Hours: Monday - Friday 9:00 A.M. to 6:00 P.M. (MST)

What is your shipping Costs?

To enhance your shopping experience, Havenico is proud to offer Free Shipping within United States.

Do you ship internationally?

No, Currently we just shipping in United States.

What is your shipping Methods?

Each product is handled carefully by UPS, DHL or DPD and shipped as quickly as possible

Returns

What is your return policy?

We have a 30-day return policy from the date you received it.

What is your Return Conditions?

The item must be unused and in the same condition you received it.
The item must be in its original packaging.
The item must be accompanied by a receipt or proof of purchase from us.

Ordering and Payment

Is it safe to shop online on your website?

Yes, our website uses advanced security measures to protect your personal and financial information.

What payment methods do you accept?

We accept the following payment methods for your convenience:

Visa,
Mastercard,
American Express,
Discover,
Diners Club,
Elo,
JCB,
Union Pay,
Shop Pay,
PayPal,
Google Pay,
Apple Pay.

Can I track my order?

Yes, you can track your order using the tracking number provided in your shipping confirmation email. Track Your Order

Customer Service

How can I contact customer service?

Havenico committed to providing top-notch customer service. Whether you have a question about your order, need more information about our products, or want to share your feedback, our team is here to help.

Email: support@haveniko.com

Phone Number: +1 (505) 515-0475

Address: 400 Tijeras AvNW, Suite 650, Albuquerque, New Mexico 87102, USA